Delivery Information

Shipping

Online Orders:
At Mumtazcollections.com, most orders ship out from our warehouse one day after payment received. Although most online orders process and deliver within 2 to 3 business days, please allow up to 4 to 5 days for delivery in the case of different holiday timings on different countries.

 

We make use of the lowest price shipment to help reduce the price of shipment upon purchase. For Brunei we normally use the Fedex Local service, Malaysia via its Poslaju service(shipped once a week normally every friday) and International customers via Speedpost or Normal Registered Post.

Special Shipment for certain types of delivery i.e, Fedex, DHL, Registered Mail, etc, can also be requested after making an order by clicking on the flat rate shipment first. We will contact you once your request has been received for the next instructions.


International Orders
We are currently delivering orders to countries around Asia, United Kingdom, Australia and countries in the Middle East. If you have any enquiries regarding shipment to your country, you can email us to contactus.mumtaz@gmail.com.

 
Returns & Exchanges
If you received faulty item, you can return an item within 7 days of receipt for a full refund of the merchandise purchase price. Refund will be for the purchase price, in the original form of payment. Original delivery and handling charges are nonrefundable. Return shipping charges are the responsibility of the customer.

 

Enquiry

This Web site is operated by Mumtazcollections.com. All inquiries may be directed to:
Mumtaz Collections HQ
2A Ground Floor
Chempaka Shopping Complex
BA1712, Bandar Seri Begawan
Tel: +6738666618